COVID-19: What Handlebars is doing
Inlight of the increasing threat of COVID-19, at Handlebars we recognise that it is important we all take steps to minimise the risk of transmission of the virus amongst our staff and our customers. Below are a series of internal and external directives we have implemented to help keep everyone safe and cycling:
All staff will wash their hands regularly for a minimum of 20 seconds - this includes on entering the workshop; when handling customers bikes; and after using a computer or touch screen device.
2. Protective Clothing
All staff will wear latex / disposable gloves and masks at all times when working on bikes - these will be replaced after each job and staff will not handle customers' bikes without wearing gloves or masks.
There will never be more than one mechanic in each of our workshops at one time - all staff will maintain a minimum distance of two metre at all times.
4. Deep Clean
All work surfaces (e.g. countertops and tables) will be disinfected at the start and end of each day.
Any staff that feel unwell or believe that they have been exposed to someone who may have the virus will immediately self isolate.
6. Collections and Returns
All bikes will be fully cleaned and disinfected upon collection and return - all staff will wear gloves and masks at all times.
Bicycle shops have been included in the list of notable exceptions to retail shop closures, alongside supermarkets and pharmacies, and the government is encouraging people to cycle as a form of regular exercise.
As such, our Monument workshop will be remaining open during this time to help keep people moving safely. As part of our efforts, we have also launched a bike collection and return service which you can read about here and we will be offering free collections and a 100% labour charge discount to NHS workers.
Please be advised that this blog post represents our current position on the date of publishing. We are reviewing guidance from the government and health officials on a daily basis and we will be updating our policies accordingly.