Bicycle Mechanic

About Handlebars

 

Handlebars is the UK’s fastest growing bike repair and service business with grand ambitions and amazing opportunities for development and career growth. Part of the JustPark family, Handlebars was set up with the ambition to provide city wide networks of service locations across the whole of the UK. We are big plans and are just getting started. 

 

We are hugely enthusiastic about cycling & care deeply about helping people to travel around inner-cities without harming the environment. We are on a mission to repurpose under-used spaces (buildings, shops and car parks) and offer a convenient place for all forms of bicycles to get serviced and fixed. Today, there are too few places for repairs and this problem will grow as more people use the trusty bicycle. 

 

Cyclists using the Handlebars service will have access to:

  • Super convenient, central locations - As our network of locations grows we will provide full city coverage. 

  • Handy collection service - we believe customers want convenience and if that means we need to collect and drop off the bike, we will. 

  • Smooth, simple technology - our background is helping build tech for JustPark - a platform which allows drivers to pre-book parking. As well as being into our bikes we are also tech geeks and believe we have the right knowledge to build an awesome platform which is easy for cyclists to use and help  mechanics work smartly and efficiently 

  • Quality services - not only will our mechanics be the best in-class, we are a friendly company who is obsessed with giving our customers unbeatable services using great new technology

 

The business is in hyper growth so this is a rare opportunity to join from the beginning and help shape our future.  

 

About the role

We are looking for friendly mechanics who are comfortable both fixing bicycles and talking to customers. The ideal person loves getting hands-on, is a problem-solver at heart and is extremely process-driven.

Regardless of where you are based today we would still be keen to talk to you. As our aspirations are nationwide, we are open to helping mechanics relocate to London temporarily before we expand to other UK cities. 

 

You can expect to...

  • Spend each day fixing customer’s bicycles to the highest standard

  • Identifying & selling bicycle parts needed for repairs

  • Keeping control & tidiness of your location  

  • Having full customer focus - maintaining a high satisfaction rating

  • Attracting new business & retaining customers

  • Getting trained on our systems and helping input to their development

  • Input to how we can improve - if you can see ways we can do things better and smarter than we want to listen and build it into our approach. 

 

You must have…

  • At least 2 years experience working as a mechanic 

  • Experience handling, ordering & selling stock

  • A passion for cycling

  • Comfortable using online technology 

  • A problem solving mindset with a resilient & determined nature

  • A can-do attitude for working in different seasons & environments

  • Eligibility to work in the UK 

 

It’s a real bonus if you have… 

  • Cy-tech or equivalent qualifications

  • A full UK driving license

 

Benefits

As a Handlebars mechanic, you’ll get:

 

  • A really competitive salary

  • Training opportunities in bike repair, new bike technology and in systems

  • Trade prices on bike parts from the day you start. 

 

To Apply 

Please email with your CV and an answer to these 3 questions: 

 

  1. What makes you the right person for this opportunity?

  2. What excites you about Handlebars?

  3. Given a blank canvas, what changes would you like to make to the bicycle repair industry?

© Copyright Handlebars Repairs Ltd 2020

Incubated by JustPark